Geppetto builds the puppet Pinocchio
FREQUENTLY ASKED QUESTIONS (FAQ)

What is the mp3 audio format? button

MP3 is a compression algorithm that reduces the audio files size (compression 1:10), while keeping intact the quality. It works, approximately, by eliminating the sound frequencies inaudible to the human ear.

What do I need to listen to an Mp3 file? button

An Mp3 can be heard on a computer using a player (Windows Media Player, iTunes), on a portable MP3 player (iPod or similar ...) and on many other devices compatible with the format (mobile phones, navigators, car radios). It can also be burned to compact disc (CD) in MP3 or CD Audio format.

How can i purchase it?button

The audio book "The Adventures of Pinocchio" is available for purchase in download mode (immediate download after making payment). Sale is operated by Digital River, on behalf of Lapo Art Films, on secure servers of Share-it. After registering and having made the payment it will be provided a link to the screen and by e-mail. Clicking on it, you will be able to download a folder containing the 37 mp3 audio files. The folder that contains the files is compressed in zip format.

Is the purchase safe?button

For online payment you can count on maximum security, thanks to the VeriSign Certificate for SSL transactions (SSL: Secure Sockets Layer). All data exchanged during the payment process are encoded via SSL. Share-it server supports SSL version 3, including Triple-DES encryption to 168 bits. The RSA module and SSL session offer a 1024-bit encryption.

What happens if the connection fail or if I can not download the files?button

The link that is activated after the payment, gives you the possibility to download the audiobook for a month. By purchasing the "Extended Download" with a small surcharge (€ 0.99), you can download the product electronic version for 2 months from receipt of payment, using the Customer Care Center.

How long does it take to complete the download?button

Depends on the speed afforded by your internet connection. Approximately, with an ADSL 4 Mega the average time is about 15 minutes.



For more information regarding security and payment methods, check out the Digital River’s FAQ.